PetPace 2.0 is avilable for Pre-order - Order Now


How often should I expect to charge the PetPace collar?

Charging frequency depends on the collar’s operation mode: If the collar is being used in the standard mode of transmission (every...

Can I retrieve data from the dashboard after the PetPace collar is removed from a patient?

To view your patient data- past or present- at anytime click on the pet image area to open the Dashboard page....

What is the expected lifetime of the PetPace Collar?

The expected lifetime of the PetPace Collar is approximately 5 years.

Who provides customer support to owners when using the veterinary professional collar in outpatient mode?

Pet owners using collars on loan from their veterinarians will contact PetPace for all technical or service related questions.

Can I plug the Gateway directly into the computer?

It is important NOT to plug the Ethernet cable from the Gateway directly to a computer. The Gateway needs to...