Getting started

Pairing the PetPace collar with the Gateway

What is pairing? Pairing is the process in which two devices (the collar and Gateway) establish trusted communication. Pairing between...

How many Gateways do I need in my veterinary hospital?

The number of Gateways needed to cover your clinic depends on the size and layout of the facility. A typical...

How do I send a collar home in outpatient mode with a client?

You can loan the owner a PetPace kit to install in their home for intensive follow-up.  To register a collar...

How do I add a new patient?

To register a new patient click +Add Pet” on the right side of the menu bar on your main page. Fill...

How do I assign a PetPace collar to a patient?

To begin collecting data on a patient click Assign Collar” on the bottom of the pet’s ticket. From the Assign Collar” dialogue...