Store and Shipping

What is the reason behind the monthly subscription fee?

It is necessary to subscribe to the monthly monitoring service. PetPace has developed a sophisticated system that continuously collects, stores...

Can I buy a PetPace collar without the monthly fee?

  It is necessary to subscribe to the monthly monitoring service. PetPace has developed a sophisticated system that continuously collects,...

Can I cancel my subscription?

To cancel your pet health monitoring subscription, please contact PetPace Support. Please note that your plan will run until your...

How do I choose the correct PetPace collar for my pet?

The PetPace Collar comes in 3 sizes – Small (dog and cat collar), Medium and Large. To choose the right...