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PetPace V2.0
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Troubleshooting
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Why can’t I find a patient profile I just created?
Check the other units (departments) in your hospital’s account. You may have accidentally had another unit/department’s screen open when you...
Troubleshooting: Login
Troubleshooting: Charging the PetPace Collar
Troubleshooting: Turning The Collar On/Off
Troubleshooting: Checking Communication Between The Collar and Gateway
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