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  4. FAQ
  5. How can I contact customer support?
  1. Home
  2. Knowledge Base
  3. Pet Owners
  4. FAQ
  5. How can I contact customer support?

Please use the “Contact Us” page on our website for information on how to contact customer support. Please make sure that any support requests include the account name, specific support issue details (include collar and/or Gateway ID if possible) as well as the best method of contact.