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  5. How do I know if the PetPace collar is working?
  1. Home
  2. Knowledge Base
  3. Pet Owners
  4. FAQ
  5. How do I know if the PetPace collar is working?

The LED light on the PetPace collar remains OFF during normal operations to preserve battery life. There are several ways to confirm that the collar is working:

  • Check the collar directly – press on the Collar’s ON/OFF button for 1-2 seconds. If it is ON you should see 2 or more green lights blinking.
  • Check your pet’s dashboard. If you see current data on the dashboard it means that the Collar is working.
  • Look at the Gateway – if the top orange light is ON, it means that it is currently receiving data from the collar.

Note: If the Collar’s battery is low the Collar LED will blink red every 10 seconds.